MU iSchool United Kingdom Pre-Departure

CAPA The Global Education Network is an international education organization (IEO) committed to empowering student learning through personal choice, academic integrity, and engagement in urban environments abroad. Our approach to international study is unique and provides a holistic learning abroad experience that challenges, excites and inspires students like no other program can. Through our courses, the city becomes the laboratory in which the student conducts academic research. This collaborative and ultimately personalized approach has made CAPA The Global Education Network the trusted global leader since 1972.

Introduction

Legal identity/definition, oversight bodies: CAPA The Global Education Network is a private limited partnership organization governed by the CAPA Board of Directors, which is responsible for the legal and fiscal compliance of CAPA Worldwide. The CAPA Board is made up of the CEO/President, an independent financial consultant who reviews CAPA’s commercial and fiscal responsibilities, and CAPA Department Heads. The CAPA The Global Education Network Academic Advisory Board (AAB) was established in 2005 to provide advice and counsel on the development and progress of the CAPA programs worldwide. CAPA programs operate in key global cities around the world where student and academic life is supportive of CAPA’s educational philosophy. The Academic Advisory Board advises CAPA The Global Education Network on matters pertaining to the development, growth and maintenance of its prgrams, particularly with respect to academic affairs. AAB members carry out Annual Performance Assessments and serve on periodic Site Reviews of the CAPA programs. The AAB meets annually, consults in virtual meetings as needed & receives reports from the Curriculum Committee, which considers curriculum issues throughout the year.

Mission

CAPA’s mission is to provide meaningful learning abroad experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, academic rigor and cultural engagement, we prepare students to live and work in a globally interdependent and diverse world.

CAPA Principles

I. Programming

CAPA The Global Education Network believes that students and institutions deserve programming throughout the world of the highest standard at the best price possible. CAPA accepts the challenges of providing programs in several of the most frequently sought destinations. For 40 years CAPA staff have worked with institutions to develop programs that meet their goals for learning abroad. CAPA has developed academic offerings, support frameworks and oversight structures for both independent student enrollment and specialized, custom programs. In all CAPA locations we are committed to the following program quality principles.

Academic Program:

  • Courses with clear learning objectives developed consistently in syllabi, which are rigorously presented, assessed and regularly evaluated, in a context guided by standards of behavior which have been fully accepted by faculty and well explained to students.
  • Classroom learning, which is situated firmly in the unique context of the host culture, which both celebrates and respects the differences of the host environment of the program.
  • Holistic learning opportunities (CAPA’s My Global Education program) and strategies/exercises for reflection linked to all in-class courses.

Living Environment:

  • CAPA provides accommodation for our visiting students and faculty.
  • We believe students should have a choice in where they live, so we offer both apartment / dormitory style living as well as the option to live with a local family in a homestay
  • CAPA uses expert third-party suppliers for residential housing and homestays to ensure high quality, well managed housing. Suppliers must adhere to high standards of health and safety in all areas
  • We provide accommodation in a variety of communities at our centers worldwide. The aim of the locations is to enhance the students experience by allowing them to live within a local community, rather than in areas populated by tourists.
  • CAPA student services staff are on hand to assist and support students with any roommate issues and general housing issues.
  • All CAPA students are obliged to adhere to a student code of conduct, which includes guidelines on behavior within their accommodation. Any student in breach of these guidelines will be subject to disciplinary procedures.

Support for Student Engagement & Safety

  • While students enrolled in higher education are expected to be sufficiently mature to live on their own in a new culture, CAPA is aware that as the International Education Organization we play a critical role in supporting an environment for learning in which they engage fully and safely.
  • Students are encouraged to consider carefully what they want to achieve at the beginning of each program. Throughout the period abroad in and out of classroom experience is designed to maximize engagement with the host culture as well as student reflection on those experiences.
  • CAPA endorses the guidelines published by the NAFSA Inter-organizational Task Force on Safety and Responsibility in Study Abroad. A leader in health and safety management, CAPA has implemented the following policies and procedures for managing emergency situations that occur abroad:
    • Preparedness – CAPA maintains a comprehensive health and safety plan in order to ensure a safe and productive learning environment for students and faculty. This plan includes specific guidelines for dealing with emergencies such as student assault or suicide as well as large scale crises such as natural disasters or acts of terrorism. Teams are in place to lead the plan, to locate all students, and to keep home campus informed at all times. CAPA’s relationships with tour operators in each program site ensure there is a place to relocate students should such a need occur.
    • Continuous Assessment – CAPA staff members receive regular training from Docleaf, an organization specializing in crisis management and support. This includes comprehensive and ongoing health and safety training, including guidelines on referral and working within the limitations of their own competencies. Please see www.docleaf.com for further information on docleaf.

II. Operations

CAPA The Global Education Network is committed to operating worldwide in a manner which is both transparent and truthful in all aspects of our relationships with education abroad consumers. Respect for students, their home institutions and the host societies in which CAPA operates is central to our management standards. Observance of “Best Professional Practices” and the observance of local laws and cultural practices are cornerstone of the CAPA business model.

  • CAPA is committed to offering programming of the highest standard to all students. Economies of scale understandably impact the prices offered to institutions & groups of students. CAPA does not enter into “exclusive” agreements or arrangements with any institutional partners.
  • CAPA’s Academic Advisory Board meets annually and carries out periodic site review visits, on which members of the AAB and as well as other faculty and staff participate. Both the meetings and the site reviews involve a substantial, unpaid commitment of time and expertise reading and responding to reports and creating rigorous assessments of CAPA Programs. These activities are recognized as necessary by the home institutions of the AAB members in order to carry out due diligence on behalf of the students who may participate on CAPA programs. All expenses for the annual meeting and the Site Review Visits are paid by CAPA. The home institutions of AAB members allow their release time – spent serving on the AAB – as an in-kind contribution to the oversight of CAPA programs.
  • During the course of each year CAPA offers Global City Academic Program Workshops at its overseas program sites. Institutions use these workshops to investigate CAPA programs, and there is no commitment through participation to develop a program. CAPA and the institutions whose faculty & staff participate on them share the cost of participation on these workshops.
  • CAPA is committed to avoiding conflicts of interest. CAPA employees are prohibited from engaging in activities that compromise their responsibilities to CAPA The Global Education Network, its students or its academic partners.
  • CAPA strives to be an inclusive environment, where all students and visiting faculty receive the support and guidance necessary to interact in a new environment and learn from people with diverse backgrounds, worldviews, and cultural traditions. While abroad, students will encounter a wide range of perspectives regarding diversity issues. Understanding how these attitudes and beliefs may influence the study abroad experience will significantly help students to better understand their own beliefs as well as those of their host culture.
  • CAPA works with its partners to make study abroad accessible to an increasingly diverse student body.

About CAPA

Student Learning Outcomes

CAPA’s five student learning and development outcomes (SLDOs) are integrated into all aspects of our programs. A student learning outcome is an articulation of what we strive to teach and expose students to while on our study abroad programs. At the end of students’ time abroad with us, they are able to look back at these outcomes and think of examples of how they experienced each one and how they were impacted personally and professionally. Our SLDOs are:

Globalization:  Students will be able to recognize, describe, and interpret examples of the impact of globalization in the urban environment.

Urban Environments: Students will be able to explore and analyze the spaces they inhabit, and reflect on differences and similarities between their home and host environments.

Social Dynamics:  Students will be able to understand concepts of, and implications of, the realities of power, privilege, and inequality in urban environments.

Diversity: Students will be able to describe, interpret, and respect the differences and similarities within their student community and between their home country and the host country.

Personal and Professional Development: CAPA students will gain insight into their personal and professional development that occurred during their CAPA learning abroad experience, with emphasis on the skills they acquired that will be of particular interest to future employers and graduate school admissions officers. Through the creation of an e-portfolio, students will also learn how to articulate these skills in a variety of contexts.

CAPA Code of Conduct

CAPA’s student conduct code ensures that you remain safe and healthy and that you have the best possible experience while abroad.

As a participant of a program with CAPA The Global Education Network (herein referred to as CAPA), you agree to abide by the following rules and code of conduct.

It is extremely important to show the utmost respect, decorum and maturity when living and studying with a community of people.  This Student Code of Conduct covers all CAPA participants living in all CAPA residences (including apartments, homestays or university-run dormitories) and attending the CAPA programs. You must also respect all CAPA and residence staff and adhere to their directions when approached regarding housing and/or behavioral infractions. You acknowledge that social networking should also be used with great care as inappropriate posts can reflect poorly upon yourself, your university and CAPA, and negatively affect your fellow students.  You accept and acknowledge that social networking posts indicating that the code of conduct has been broken may be used as evidence within the disciplinary process.

Lastly, you accept and acknowledge that you could be dismissed from your residence and from the program if you do not follow these rules and codes of conduct.  You also accept and acknowledge that in the event of dismissal, no refunds of program fees will be issued, as agreed upon in your study abroad application.

A. General Behavioral Rules:

  1. All forms of dishonesty which harm others or undermine the academic purpose of the program or a program activity are prohibited, whether they occur by act or omission.  Such forms include, but are not limited to: cheating, plagiarism, self-plagiarism, knowingly furnishing false information to staff, faculty and other designated leaders, and forgery, alteration or use of any institution’s or CAPA’s documents or instruments of identification with intent to defraud.
  2. Disruptive behavior is prohibited, both in and outside the classroom.  This includes, but is not limited to: unwanted sexual contact, sexual exposure, verbal abuse, physical assault and/or battery, harassment, threats to or intimidation of any person, student or staff member involved on any CAPA program.
  3. Use of social networking sites to bully, harass or intimidate any person, student or staff member involved on any CAPA program is prohibited.
  4. Possession or use of illegal drugs is strictly prohibited and will result in immediate dismissal from the program.
  5. Any act of theft or damage to any premises or property of any individual or institution, regardless if they are affiliated with the program or CAPA, is prohibited.
  6. You and your roommates must maintain your accommodations to an agreed standard of cleanliness. You are required to make a good faith effort to address any concerns by your roommates about the neatness or cleanliness of common and shared areas.
  7. You must follow all the rules set out in this contract and other rules distributed prior to departure and upon arrival pertaining to your residence and all other CAPA-designated residences and buildings, including homestays.  It is YOUR responsibility to make yourself knowledgeable of all residential, academic, internship/service learning and behavioral rules and regulations.
  8. You must co-operate and remain respectful of the staff, faculty and other designated leaders/supervisors throughout the program.
  9. You must be responsible and respectful when dealing with neighbors and local citizens, for you are representing your institution, CAPA and your country while you are studying abroad.
  10. Students are required to provide CAPA with any information required by the local government in regards to visas and residence permits; this includes providing CAPA with your original passport for photocopying within a specified timeframe.
  11. CAPA does not provide alcoholic beverages at any CAPA-sponsored event. However, alcohol may be available for purchase directly from the venue at selected organized events.  CAPA has the right to control the distribution of alcohol, eg. limit the number of beverages sold per person and to stop the selling of alcohol at least one hour prior to the end of an event. Additionally, CAPA has the right to deny entrance to and/or remove any student visibly intoxicated at any CAPA-sponsored event.
  12. Students are required to fulfil to the best of their ability all requirements in their academic and/or internship programs, including but not limited to, attendance, maintenance of adequate academic standing, and completion of coursework/internship work.
  13. All home campus codes and rules of behavior still apply while you are studying abroad and you may be subject to any additional disciplinary action your home institution chooses to take in addition to that taken by CAPA.
  14. CAPA is first and foremost committed to student safety and security, therefore we require all students to have a cellular phone while enrolled in our programs. It is the responsibility of each student to acquire a cellular phone either in the host country within the first week of arrival or in the U.S. prior to departure. If acquired in the U.S., you must ensure that you are able to send and receive text messages and voice calls from local (in country) phones. Detailed information about how to purchase or rent a local phone has been provided in your pre-departure material for the specific country in which you are studying. When not in class, you are required to keep your phone fully charged, operating with adequate credit, and switched on so that CAPA staff can reach you in the case of an emergency.  Students are required to acquire a cellular phone, to report the number to in-country CAPA staff within the first week of the program, and to remain contactable by phone throughout the program.

B. Residential Rules – Apartments, Dormitories, Hotels:

  1. A high regard of the rights of all residents is essential for creating a healthy community spirit.  Respect should be shown to all CAPA students and staff, as well as to others residing within the building and the neighborhood.
  2. Quiet Hours are to be enforced from 11:00pm to 7:00am seven days per week.  Care is required when returning home to the residence as noise travels within hallways. Also, your neighbors will not tolerate loud drunken behavior, and they are not shy about calling the police or the local government authority to complain about loud noises.  Thus, it is necessary to be courteous at all times.
  3. There is a strict NO OVERNIGHT GUEST policy in all CAPA residences.  You must ensure that all non-CAPA guests are out of the residences during quiet hours.  Also be aware that there is a NO GUEST POLICY in the residences during quiet hours, and this policy applies to CAPA students as well as non-CAPA guests.  You must be respectful of your roommates and/or flatmates at all times.
  4. You are responsible for all people (i.e. fellow residents or guests), actions and activities that occur in your apartment/room.  Therefore, it is your responsibility to help remind fellow residents and guests of these residential rules and to always adhere to CAPA’s Code of Conduct.
  5. Possessing or using ANY illegal drug is STRICTLY prohibited, and all staff and faculty are required to call the police and report any suspicion of such illegal activity.  Do not underestimate the seriousness of such an offence.  In addition to being bound by local laws and methods of prosecution, any violator of CAPA’s NO DRUG policy will be dismissed from the residence and from the program at his/her own expense.
  6. Throwing items such as food and trash out of windows is very dangerous and is not allowed.
  7. Gaining access to the roof for reasons other than exiting for a fire is not authorized, and offenders will be held responsible for all damage and/or injury incurred from such action.   If necessary, final grades will be held until payment is made.
  8. For apartments and dormitories, you will be required to fill out the inventory checklist upon arrival and return it as instructed on the arrivals checklist.   At the end of the program, the housing provider will assess all apartments/rooms for damages and missing items during check out and/or after departure, and you will be held accountable for all damages and any missing items in your apartment/room.  Where it is not possible to determine who is responsible for the damage or missing item, the cost will be shared equally by all residents within the apartment/room.  If necessary, final grades will be held until payment is made for these damages.  Note that if CAPA/Landlord/Building Management have not been made aware of any issues in your flat prior to your check out, such issues cannot be considered when assessing your liability for damages.
  9. Residents must maintain accommodations to an agreed standard of cleanliness. Residents will make a good faith effort to address any concerns by the other party about the neatness or cleanliness of common and shared areas.
  10. You are accountable for all residential keys issued to you at the start of the program.  If for any reason you lose your keys, you must inform CAPA immediately.  Replacement keys may be purchased at a fee as determined by the housing provider. Should keys not be returned at the end of the program, you will be charged for replacing them.
  11. All home campus codes and rules of behavior still apply while you are studying abroad.

C. Residential Rules – Homestays:

  1. Respect must be shown to all CAPA students and staff as well as to all those residing within the homestay and its neighborhood during the program.
  2. Quiet Hours are to be enforced from 11:00pm to 7:00am seven days per week.  Care is required when returning home to avoid disturbing your hosts. Also, your neighbors will not tolerate loud drunken behavior, and they are not shy about calling the police or the local government authority to complain about loud noises. Thus, you must be courteous and considerate at all times.
  3. Guests during the day are also not allowed unless you have prior permission from your hosts. Do not arrange meetings with your friends or classmates at your host’s home.  If you are dating, do not invite your boyfriend/girlfriend to go to your room.  Do not invite guests to stay for meals.
  4. There is a strict NO OVERNIGHT GUEST policy in all CAPA homestays. Even if you have permission from your hosts to have guests in the house during the day, they must not ever spend the night.  Do not ask your hosts for permission for guests to spend the night – in no cases is this acceptable.
  5. Although there is no specific curfew, you must notify your hosts when you will be home late.  They feel responsible for your welfare and will worry if they do not know what time you plan to return.
  6. If you are going to be away overnight or for the weekend, you must inform your hosts in advance.
  7. You must maintain accommodations to an agreed standard of cleanliness. You must address any concerns raised by your hosts about the neatness or cleanliness of common and shared areas.
  8. You are responsible for all guests, actions and activities that occur in your room.  Therefore, it is your responsibility to help remind guests of these rules and to always adhere to CAPA’s Code of Conduct.
  9. Possessing or using ANY illegal drug is STRICTLY prohibited, and all staff, faculty and hosts are required to call the police and report any suspicion of such illegal activity.  Do not underestimate the seriousness of such an offence.  In addition to being bound by local laws and methods of prosecution, any violators of CAPA’s NO DRUG policy will be dismissed from the homestay and from the program at his/her own expense.
  10. You are expected to keep your bedroom tidy and presentable.
  11. You must abide by the individual “house rules” set by your homestay – these rules apply to such things as the use of the television, phone, bathroom, washing machine, kitchen, as well as locking up at night.
  12. You will be held accountable for all damages you or your guests cause and any missing items from your room/homestay.  If necessary, final grades will be held until payment is made for these damages.
  13. You are accountable for all keys issued to you at the start of the program.  If for any reason you lose your keys, you must inform the CAPA CENTER immediately as the safety of your host family is also affected by this loss.  Replacement keys may be purchased at a fee. Should keys not be returned at the end of the program, you will be charged for replacing them.
  14. Your host has been provided with a copy of CAPA’s Code of Conduct and has been instructed to notify CAPA of any blatant breach of its contents. You should neither ask nor expect your hosts to ignore your disregard of any standards contained in this document.
  15. All home campus codes and rules of behavior still apply while you are studying abroad.

D. Fire regulations that must be followed in all residences and homestays:

  1. Smoking is prohibited in all CAPA housing.
  2. Candles are prohibited in all CAPA housing.
  3. Excessive use of extension cords is prohibited in all CAPA housing.
  4. Before using any appliances you have brought from the US, ensure that you have a voltage converter as well as a plug adapter. Failure to do so could result in damage to your appliance as well as electrical shock.
  5. Multi-plug adaptors which allow you to plug multiple appliances into one plug socket are prohibited in all CAPA housing.
  6. Barbecues are prohibited in all CAPA housing.
  7. Tampering with fire alarms and sensors is against the law and strictly enforced.  If anybody is caught doing so, both you and CAPA will be subject to criminal prosecution.
  8. Any additional fire regulations and instructions displayed in your housing must be followed.

E. Academic Rules:

  1. Class attendance is mandatory.  Three unexcused absences result in an F for the course.  Medical excuses and verification of family emergencies should be sent to CAPA’s Director of Academic Programs for your program location, as explained during orientation.
  2. All forms of dishonesty which undermine the academic purpose of the program or a related out-of-classroom program activity are prohibited, whether they occur by act or omission.  Such forms include, but are not limited to:  cheating, plagiarism, self-plagiarism, knowingly furnishing false information to staff, faculty and other designated leaders, and forgery, alteration or use of any institution’s or CAPA’s documents or instruments of identification with intent to defraud. (See each course syllabus for more detailed information on plagiarism.)
  3. Disruptive and disrespectful behavior is prohibited in the classroom and during out-of-classroom activities.  This includes, but is not limited to unwanted sexual contact, sexual exposure, verbal abuse, assault and/or battery, harassment, threats to or intimidation of any person, student or staff member involved on any CAPA program.
  4. Use of laptops, iPhones and other media devices in the classroom is prohibited unless approved by the instructor.
  5. All home campus codes of conduct and rules of behavior relative to academic affairs remain in effect during a CAPA program.  Students are still subject to any disciplinary action that their home institutions may choose to enforce in addition to that taken by CAPA.

F. Internship & Service Learning Rules:

  1. Interns must observe the working rules and company guidelines, respect the interests of the internship/service learning site and observe codes of confidentiality.
  2. Interns are required to complete all time sheets, have them signed by an identified site supervisor and return them to the CAPA Internship department by pre-set deadlines.
  3. Interns must inform their internship/service learning site and CAPA internships department staff immediately when unable to go to work due to illness or any other extenuating circumstances.
  4. Interns are required to attend (if registered) the mandatory Learning Through Internship (LTI) or Service Learning course and produce all necessary paperwork and portfolio work to meet the program requirements.
  5. Interns must complete a “Contract & Learning Agreement” form outlining specific learning objectives and position responsibilities and return this to your LTI professor within two weeks of your placement start date.
  6. An “Internship/Service Learning Contact Details” form must be completed and returned to the internship department within the first week of your placement start date.
  7. Interns are required to arrange a work schedule with their site supervisor and to inform the site supervisor of any scheduled half term breaks or special events occurring during the program.
  8. Interns are expected to maximize every opportunity to develop and improve their knowledge of the field in which they are interning.
  9. Interns in London must adhere at all times to the United Kingdom Boarder Agency (UKBA) rules and regulations throughout the internship/service learning program. This will include, but is not limited to adherence of the UKBA’s 50:50 policy, in which students will not exceed the established accumulative Internship/Service Learning placement hours designated for their study abroad program.

G. Disciplinary Action and Procedures:

  1. If a student is found to be in violation of any of the above, a disciplinary warning will be generated by CAPA staff and issued to the student.
  2. For a first offence, a first warning will be issued and your home institution will be notified.
  3. A second offence will result in a second warning, an incident form will be filed at CAPA, and your home institution will be notified.
  4. For a third offence, there will be a consultation with the Director of Student Affairs or another senior member of CAPA staff, with possible expulsion from CAPA housing and/or the program.  Your home institution will also be notified and consulted, to agree on a course of action.
  5. CAPA reserves the right to by-pass the first and second warning stage(s) of disciplinary action when extreme behavior/actions warrant immediate administrative assessment and follow up.  Additionally, CAPA reserves the right to expel any student(s) from any CAPA residence and from the program if they should breach the above rules and code of conduct, and no refunds for program fees will be provided.  Additionally, grades will not be released until any damages are paid for in full. Note that your home institution may also take additional disciplinary action.

Any actions or behaviors that could compromise the physical, emotional or social well-being of yourself or others, may result in dismissal from the CAPA program.  This code of conduct has been designed to ensure that the rights and safety of all participants are protected and maintained in order to create a healthy community and program spirit.   

Contact CAPA

When contacting CAPA it is important to take note that there are locations all around the world.  Prior to your departure you will be corresponding with CAPA Boston. Once you are in country you will be contacting CAPA London.  Before embarking on your journey we recommend saving both locations contact details in your phone for emergency purposes and sharing contact information for CAPA Boston and London with loved ones.

Dialing: When calling from the USA to the UK:

  • First dial 011 (exit code for all international calls). 011 can also be shown as a + symbol.
  • Then the UK country code 44
  • Then drop the first zero of the phone number
  • For example, the CAPA London office number within the UK is 020 7370 7389. To call this number from the US, you would dial 011 44 20 7370 7389

From the UK to the USA:

  • Dial +00 + 1 + area code + phone number

 

CAPA Boston Pre-Departure Services: 1-800-793-0334

CAPA Boston Office

65 Franklin Street

Boston, MA 02110

www.capa.org

CAPA U.S. 24-HOUR EMERGENCY MOBILE PHONE: 1- 617-999-8126 (call from the U.S.) or 001-617-999-8126 (call from the U.K.)

 

CAPA London Center: 0 20 7370 7389

CAPA London Center/Office

146 Cromwell Road

London SW7 4EF – ENGLAND

CAPA UK 24-HOUR EMERGENCY MOBILE NUMBER: 0 7767 352 184 (call from the U.K.)


Have Questions?

CAPA Pre-Departure Services Team

+1 (800) 793 0334

Dr. Jenny Bossaller

+1 (573) 882 - 9130

 

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